Corporate strategy and customer experience expert.
Vera is a senior leader with extensive capability in inspiring teams to perform at their best and executing strategies in complex environments. With post-graduate degrees in engineering and business and qualifications in organisational coaching, she brings strong analytical skills and proven experience in driving organisational effectiveness.
She creates the environments and frameworks within organisations to set strategic direction and monitor enterprise performance, analyse complex business challenges, strengthen governance and risk management and oversee internal control effectiveness. She has deep expertise in gathering and acting on customer insights to transform culture, enhance customer experience, drive stakeholder engagement and deliver strategic communication initiatives.