Implementor. Translates strategy into actions and outputs.
Katharine is a senior leader with significant experience managing portfolios of projects and change across IT/digital, services, operations and innovation.
With a background in strategy, business transformation and service design, she aligns projects to strategic goals and radically simplifies complex processes to accelerate delivery and transform operations.
Using Design Thinking, she effectively engages with stakeholders to frame and solve problems during project delivery.
She is committed to delivering superior customer service, designing new service models, and developing systems, processes and policies to help embed sustainable change.