Iceni is excited to welcome Katharine Heather, our new Director. Katharine joins Iceni at a time which is anything but usual so over a Zoom call, we found out some more about the newest member of the Iceni Tribe.
Why did you join the Iceni Tribe?
For many years, I wanted to move into consulting to have the opportunity to work across many organisations. At Iceni, on any given day, I could be working with two or three clients across vastly different projects – and this is very exciting to me. As a consultancy, Iceni is very different to others I had come across in the past. It ticks all my boxes. For starters, it is a values-driven business with a strong focus on gender equality – something I am passionate about. Iceni is focused on public-good outcomes, which is also a sweet spot for me and aligned to my government and not-for-profit (NFP) experience. Collaboration is a big piece of any work at Iceni and this is my preferred working style too. Lastly, it’s a small and rapidly growing business so for me personally, I am keen to support Iceni’s partners – Georgina and Junitha – as they build the business into the future.
Please tell us a bit about your career journey
For more than 20 years, I worked in the Australian Government agency, Austrade, where I held a variety of client-facing and corporate roles in Australia and overseas. During this time, I developed expertise in customer service, project management and corporate governance. I was actively involved in business transformation initiatives and found a passion for service design, change management and business improvement. At Austrade, I set up the enterprise PMO to lead strategy implementation and then moved to Dementia Australia, a leading NFP, where I also set up the PMO to support new strategic directions.
What superpowers will you bring to Iceni’s clients?
I use Design Thinking in everything I do. I take an empathetic lens to every problem – Who is affected? How are they affected? What are their pain points? What would make their lives easier? I like to ask lots of questions because this helps define the problems we are solving and co-design the right outcomes for clients. Having worked in government for a long time, I can bring a deep appreciation of what it is like to be on the client side to my assignments. I am also very pragmatic and happy to roll up my sleeves to ensure a quality job is delivered – this involves good team work, collaboration and communications, which I bring to all my projects.
What are you most looking forward to at Iceni?
The Iceni Tribe has delivered an impressive range of projects across federal and state government and NFP clients. With a small team, we can be highly nimble and responsive to our clients – this is a great trait that delivers a lot of value. I am seeing how Iceni helps the leaders of government agencies and organisations as they navigate complex challenges. I have always enjoyed seeing a direct line between the work I do and the advancement of our society.
How has it been starting at Iceni during the Covid-19 pandemic?
I have worked with virtual and dispersed teams for many years so I am accustomed to working apart from colleagues or clients. I use every available technology to support my remote working and can be highly productive no matter where I work. The Iceni Tribe is very inclusive and I found my feet quickly. However, like everyone working from home, I miss the social interaction of the office. Luckily, some Tribe members were able to get together recently and I really enjoyed meeting them in person. I look forward to more times together soon.
Do you have any interests outside of work?
To support my busy and active family life, I practice Iyengar yoga several times a week and I enjoy walking my dog in local parks or along the coast. In normal times, my family loves to travel overseas, including to Japan where I spent many years studying and working early in my career. While we won’t be travelling overseas for some time now, I hope to do some remote bush camping soon as nothing beats sitting around a campfire at night under the stars!
Thank you, Katharine and welcome to Iceni!